What are cookies
Cookies are small text files —usually consisting of letters and numbers—stored on your device by a website server.
Cookies are distinguished in “Session Cookies” and “Persistent Cookies” depending on the time they remain stored on your device. “Session cookies” are stored on your device at the time you visit a website and are deleted automatically after you close your browser. “Persistent cookies” are stored on your device at the time you visit a website and remain stored after you close your browser. Persistent cookies will be activated again automatically when you open your browser and browse the internet.
First and third party cookies – Whether a cookie is “first” or “third” party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.
We and/or third parties providing services on behalf of us classify cookies in the following categories. You can opt-out of each cookie category (except strictly necessary cookies) at any time.
Strictly Necessary Cookies
These cookies are absolutely necessary in order to provide you the requested services through the Website. These are essential to enable you to visit our Website and use its features properly. Basic functions such as the following rely on these key cookies:
staying logged into our Website;
remembering any personal information you insert at the Website at the time of transactions through our site;
helping you retrieve information about your transaction once this is completed; and
in general, providing services and information to you upon your request.
|_abck||Used to detect and defend against replay-cookie-attacks – The cookie is necessary for the security and integrity of the website.||1 year|
|PHPSESSID||Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.||Session|
These cookies collect information on how users use the Website, in order to enable us to update and improve our Website and visitor experience. These cookies do not collect information that identifies a visitor. Such cookies collect information, in respect of:
pages that users visit more often;
products and services which are of more interest;
advertisements or offers that users have viewed;
links that users have followed;
error messages that users may receive while browsing the Website, etc.
|bm_sv||Used in context with the website's Bot Manager. The Bot Manager detects, categorizes and compiles reports on potential bots trying to access the website.||1 day|
|bm_sz||Used in context with the website's Bot Manager. The Bot Manager detects, categorizes and compiles reports on potential bots trying to access the website.||1 day|
|ak_bmsc||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||1 day|
|_hjincludedInSample||This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.||Session|
|_gat||This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.||10 minutes|
|_gid||This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.||1 day|
|_ga||This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.||2 years|
|Intercom-id-ntnqglil||Anonymous cookie identifier cookie. As people visit the site they get this cookie||9 months|
|_hjid||Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.||1 year|
|Intercom-session-ntnqglil||Identifier for each unique browser sessions. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week as long as the session isn`t intentionaly terminated with 'Intercom ('shutdown')' ; which usually hapens on logout||1 week|
These cookies enable us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region). If you choose to delete/disable these functionality cookies, any preferences/settings you selected will not be retained for subsequent visits to our Website.
|Cookies-accept-performance||Accepts performance cookies||10 years|
|Cookies-accept-advertising||Accepts advertising cookies||10 years|
|Cookies-accept||Accepts all cookies||10 years|
These Cookies record your online activities, including your visits to our Website, the pages you have visited, and the links and advertisements you have clicked. One purpose of this is to help make the content displayed on our Website more relevant to you. Another purpose is to allow delivery of advertisements or other communications to you that are designed to be more relevant to your apparent interests. Delivery of interest-based advertising may involve us, our service providers and partners such as publishers, data management platforms, and demand side platforms. For example, if you look at a page on one of our Website, we may cause an advertisement to be delivered to you, on our Website or on other websites, for products referenced on that page or for similar products and services. We and our service providers and partners may also append other data to information collected by these Cookies, including information obtained from third parties, and share this information with third parties for the purpose of delivering ads to you.
|MCPopupClosed||News Letter Pop Up||1 year|
|_AVESTA_ENVIRONMENT||This cookie is used when a user subscribes to a newsletter mailing list||Session|
|1P_JAR||This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.||1 month|
Third Party Cookies
In order to provide more interesting content to you and help you interact with your social media accounts, the Website may incorporate third party content and services (e.g. “plugins” of Facebook, Twitter, YouTube, Instagram, Pinterest etc.) or links to third party websites. By accessing such third party links and/or websites, you are subject to the cookies policy of such third party. In such case, you proceed on your own responsibility and we bear no responsibility whatsoever in respect of any issue arising out of the storage of cookies on your device by any such third party websites.
How to control cookies
Except for your choices concerning Cookies, which are made available in our website, you can control and manage cookies through the settings of the web browser you use. Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. You have the ability to enable or disable the storage of cookies on your device by changing the settings of your browser at any time. You can also set your browser to inform you before a cookie is stored on your device or follow your browser’s instructions to delete cookies already stored. If you use various devices, you have to adjust your preferred browser settings in respect to cookies at each one of your devices.
If you choose to disable all cookies, you may not be able to fully experience the interactive features of our Website or receive our services via our Website.
Deleting cookies does not delete Flash objects. You can learn more about Flash objects including how to control and disable them on the Adobe website. You can find additional information on cookies and similar technologies used on various websites through your browser or other internet resources.
To manage cookies via your browser, click the following links to be directed to your browser’s instructions:
You can learn more about cookies and the following third-party websites:
What are similar technologies?
Pixel tags, web beacons, embedded script and clear GIFs (graphics interchange format) are tiny files used to monitor navigation on a website and may be used with cookies. Flash objects (local shared objects) are small files stored on your device by a website using Adobe’s Flash player technology.
Web beacons and embedded scripts
Web beacons and embedded scripts are other technologies that we use in our websites, as well as in some of our emails and ads.
Web beacons (or “tags”) are bits of programming code included in web pages, emails, and ads that notify us, and/or third parties providing services on behalf of us, when those web pages, emails, or ads have been viewed or clicked on.
How to Contact Us
37A Kifissias Avenue - Golden Hall, Maroussi, Athens, 15123, Greece
Tel: +30 210 74 50 770, Fax: +30 210 74 50 771
This Notice updates and supersedes previous versions. We may change this Notice at any time. The “LAST UPDATED” section at the bottom of this page lists when this Notice was last revised. Any changes to this Notice will become effective when we make the revised Notice available on or through the Sites. LAST UPDATED: 2018 10 25
This document is periodically reviewed and revised where appropriate by the Data Protection Officer according to Data Protection Policy.