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Current Openings

• 1. Business Applications Support Specialist

  Lamda Hellix, is the leader of data center services market in Southeastern Europe, Middle East and Africa regions for 14+ years, helping companies of any size, from large institutions and Telcos to startups, to connect with the opportunities of the digital world.

  Our state-of the-art services includes colocation, cloud, consulting, development, operation and technical support of data centers. Our commitment to constantly deliver exceptional customer experience and to maximize efficiencies in outsourcing has been recognized with more than 25 awards.

  Lamda Hellix is seeking to expand its dynamic team of professionals with a Business Applications Support Specialist. The BA Support Specialist will work to drive accelerated implementation and adoption of Business Applications of users at all levels throughout the organization with ERP, CRM, Ticketing & Customer Service Applications among others.

  
  Main responsibilities

  • Member of the Design team, Rollout and Support Process of Applications
  • Create documentation and procedures guidelines for ERP or other business applications users
  • Understand business practices and procedures in order to design, develop and maintain automated workflow processes
  • Gather, document and analyze business requirements from key users and assist developing project plans and timelines to achieve successful implementation
  • Specify and manage business applications implementation and updates
  • Guide internal and external resources through Systems implementation phases, evaluation, troubleshooting and optimization
  • Interface with Applications & Systems vendors to ensure quality (performance, cost, and timeliness) of services delivered
  • Identify improvements in business applications and ensure proper implementation
  • Train and coach end users
  • Provide additional reports and customization where applicable

  
  Requirements

  • Bachelor’s degree in Information Technology (IT). Additional Business degree (MBA etc) desirable
  • Excellent verbal and written communications skills
  • 8-10 years of experience delivering full life cycle implementations
  • Ability to communicate effectively with different parts of the organization
  • Strong organizational and time management skills
  • Ability to see the big picture for global optimized solution across all areas
  • Ability to make decisions independently
  • Ability to work cross-functionally in a matrix environment

  
  Please apply in: hr@lamdahellix.com

• 2. Integration Engineer

  As an Integration Engineer at Lamda Hellix you will be part of the Data Centre Integration and Consulting Services Team that designs, develops and support innovative data center projects.

  A view of the professional life of an Integration Engineer

  • Manage Data center Integration Projects from inception to delivery.
  • Plan, direct and coordinate daily activities to ensure excellent customer service.
  • Provide overall direction for establishing project requirements, priorities and deadlines.
  • Supervise and report project progress as agreed with stakeholders.
  • Work with internal and external support teams to deliver on time and on budget.

  
  Knowledge, Skills and Experience

  • BSc and / or MSc Degree in Electrical / Mechanical Engineering.
  • A minimum of 5 years of mission critical construction experience.
  • Experience in deploying complex solutions in Data Centre Infrastructure is highly required.
  • Experience in managing project budget, scope, schedule and quality.
  • Experience in Customer Care.
  • Ability to analyze business requirements.
  • Troubleshoot issues quickly and effectively.
  • Ability to create / maintain effective project documentation.
  • Ability to deliver projects according to customers prerequisites.

  
  Please apply in: hr@lamdahellix.com

• 3. Senior Relationship Manager

  Lamda Hellix, is the leader of data center services market in Southeastern Europe, Middle East and Africa regions for 14+ years, helping companies of any size, from large institutions and Telcos to startups, to connect with the opportunities of the digital world.

  Our state-of the-art services includes colocation, cloud, consulting, development, operation and technical support of data centers. Our commitment to constantly deliver exceptional customer experience and to maximize efficiencies in outsourcing has been recognized with more than 25 awards.

  Lamda Hellix is seeking to expand its dynamic team of professionals with a Senior Relationship Manager. This role will enhance the company’s position in the marketplace through leadership and in-depth experience.

  We are seeking candidates who ideally combine a strong commercial background with deep technical understanding and feel exited to provide value to typically multi-level customers through strong and consistent relationship management.

  
  Main responsibilities

  • Play a key role in the development of our business in our existing clientele and identify prospect clients in Greece and abroad for our collocation, operations, consulting and integration business units
  • Manage the company’ s relationship with major customers acting as a trusted advisor to Telecommunications, Financial & Insurance institutions and other leading enterprises
  • Deal with on a daily basis and often deliver business and technological presentations to C-level executives and decision makers
  • Represent the company in various conferences, trade fairs and networking events to attract potential clients and to develop the relationship with existing ones
  • Work alongside our engineers, data center operation staff and our marketing team to contribute in the execution of our business strategy, the delivery of exceptional customer service and the achievement of outstanding commercial performance including timely response to requests and to RFI / Ps
  • Close Deals and Negotiate contracts with Customers
  • Forecast and Report accurately short and long term business. Understand and report trends
  • Follow and understand international trends, services and pricing on the global DC Industry
  • Leadership skills, capability to work in matrix environments

  
  Please apply in: hr@lamdahellix.com