According to the Legal Framework on Data Protection your have the right to know which of your personal data we hold and process and the right to request rectification of your data. Under the conditions defined by law, you also have the right to request deletion, restriction of processing and object to automated processing. You can exercise these rights by written request in any form. However, in order to facilitate you in submitting a complete request, which will allow us to respond in a timely manner, we advise you to use this form. Our response will be addressed to you or to a third party that you may authorise to act on your behalf. You will also need to provide proof of your identity. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity.
Proof of identity: We require proof of your identity before we can disclose personal data. Proof of your identity should include a copy of an identification document e.g. personal ID, passport, residence permit and a document to verify your address e.g. a recent utilities bill. If you are submitting the request on behalf of another data subject, you will need to provide identity evidence of the data subject and proof of your right to act on their behalf.
Administration fee: Information and copies of the personal data undergoing processing are provided free of charge. If the data subject asks for additional copies of the personal data undergoing processing or the data subject request is unfounded or excessive, in particular because of their repetitive character, the Company reserves the right to refuse to act on the request or charge a reasonable administrative fee determined on a case by case basis.
Please don’t use this form to get general information or to submit other types of requests to us.
Click here to download the form.