Business Continuity is here to ensure you can continue to service the needs of your end users in times of crisis. Here is a short set of interesting questions managers have to ask themselves when putting a Business Continuity strategy in place.
Paying for Business Continuity services without having a well-tested plan and a strategy is almost useless.
Yet, this is only a single piece of the puzzle. Managers need to make sure their plan secures the following:
- Protecting workers, especially emergency staff
- Protecting IT facilities (both digitally and physically)
- Training staff with every detail included in the Business Continuity plan.
However, in order to have all the above, Managers will need to carefully identify their business’ essential services and functions. For instance, they need to define which elements of their business are completely vital for operations not to stop. Is it legal to maintain operations while keeping specific functions on/off? What should be done to maintain uninterrupted relations with vendors, banks, and other service providers?
Looking after the human side
A strategy and a plan will fail if the humans executing it are not prepared for it. Managers need to “look” at staff carefully and define the following:
- Which people should you train to act as emergency staff during the execution of your Business Continuity plan?
- Do they have the soft skills to be efficient during times of crisis?
- Αre they self-driven and willing to take multiple roles if needed?
Ιn general, all staff should be familiar with the basic emergency plan of a business. This plan should detail aspects such as evacuation procedures, relocation information, aspects of physical and digital protection.
Last but not least, Managers should also plan for the worst-case scenario, during which, loss or damage of crucial data or equipment may occur.
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